Get in touch with the myTrove team
Whether you are navigating a notification for a loved one, managing a complex estate situation, or representing an organisation looking to streamline your processes, we are here to help.
Our service is built to be simple, secure, and human. If you have a question, need support with a current notification, or want to suggest a helpful resource, please reach out using the form below.
How can we help you today?
Choose the option that best fits your needs
Select the option below that best fits your needs so that we can direct you to the right person.
Help with a death notification
If you are a family member, executor, administrator, or trusted support person and have a question about an active or pending notification.
Organisation & partner enquiries
If you represent a New Zealand bank, utility provider, insurance company, local council, or charity and want to learn how your organisation can securely receive notifications through myTrove.
Feedback & suggested resources
We want myTrove to be as helpful as possible during a difficult time. If you have feedback on our platform, or noticed an essential service or link missing from our Resources page, please let us know.
Send us a message
We're here to help, and we'll get back to you
Fill in the form and our team will direct your message to the right person. We aim to respond within two working days.
Thank you — your message is on its way
We've received your message and will be in touch within two working days. If your matter is urgent, please let us know in your message and we'll prioritise it.
Your information is kept private and secure, and used only to respond to your enquiry.
Questions & answers